Our Policy
Anyone that has to be rescheduled due to lateness will be subject to the late cancellation policy of $75. We must have time between patients for proper disinfecting, so no patient overlap will be allowed.
Please silence cell phones while in the spa. We want to make sure all of our guests have a relaxing and calming experience, free from distraction.
We understand emergencies can happen, however cancellations made within 24 hours of the scheduled appointment are subject to a cancellation fee. We reserve the right to charge $75 for all late cancellations and no-shows. For this reason, a credit card is required in order to reserve any appointment at EC Beauty Studio.
Each client is required to have a payment on file to have a smooth checkout and eliminate cash exchange.
On the day of your appointment, you will not be permitted to bring anyone with you to your appointment unless you are a minor (under age 18), foreign language speaker needing an interpreter, disabled, or elderly needing caregiver’s assistance.
Drinks or food will not be permitted.
Arrive only 10 minutes prior to your scheduled appointment time. Please alert us via text or call if you are running late! Anyone arriving more than 10 minutes late will have to have their treatment time shortened.
A block will be reserved for your facial appointment in the amount of time as listed for the service. However, depending on the treatment plan and your skin's condition, the duration of your treatment may very in length.
We greatly appreciate tips and gratuities. Please note these are not included in our services and can only be accepted through Vemmo and cash.